Customer Service

To order by mail, print out and complete our Order Form.

Mail order customers may pay by check, money order or credit card. Customers who order by phone or online may pay by credit card only. See "Payment Options" below for details.

Earth Sun Moon Retail
111 North Center St
Grove City PA 16127

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1-800-516-2584

Monday - Saturday 9:00 am to 9:00 pm Eastern Time
Privacy Policy Shipping
We value your trust in us. Read our full Privacy Policy.

We only ship to U.S. states, Canada and APO/FPO/DPO addresses. (Canadian orders must be paid by credit card)

Sorry, no international orders.

All orders ship from Grove City, PA.

We use USPS and UPS for standard shipping in the USA.

Expedited Shipping is not available to Alaska, Hawaii, P.O. Boxes, Canada, or APO/FPO/DPO addresses.

Please keep in mind that clearing customs may delay orders shipped to Canada by 2-3 weeks. APO, FPO and DPO orders may be similarly delayed.

Exchange/Return Payment Options

We hope it never happens, but if you're not 100% satisfied with your purchase we will accept returns and exchanges as long as the items are in re-sellable condition (i.e. clean, not worn or laundered, original tags attached, etc.).

Remember to include payment for price differences and upsizing (e.g. from kids to adult sizes, from short-sleeve to long-sleeve styles). We are not responsible for items lost in transit to us.

Defective items, Mis-shipments or Shortages need to be reported within 14 days of receiving your order by calling 1-800-516-2584. These items will be replaced at our expense.

Print an Exchange/Return Form

You may order by Credit Card (Visa, Master Card, American Express or Discover) or by Money Order or Check.

NOTE: Checks that you write for payment to our company may be converted into an electronic debit.

There will be a $30.00 service fee for any money order or check returned to us from the bank for any reason.

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